CBD Oils Full-spectrum

Refund and return policy

1. You have the right to withdraw from this contract within fourteen days without giving any reason. The cancellation period is fourteen days from the day on which you or a third party named by you, who is not the carrier, has or has taken possession of the last goods.
2. To be eligible for a return, your item must be in the same condition that you received it, unused and in its original packaging. You’ll also need the receipt or proof of purchase.
3. To start a return, you can contact us at info@cbdtaurus.co.uk
4. If your return is accepted, we’ll send you the return shipping instructions on how and where to send your package.  You have another 14 days to return the goods once you’ve informed us.
5. You can always contact us for any return questions at info@cbdtaurus.co.uk

Damages and issues

• Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item so that we can evaluate the issue and make it right.

Exchanges

• The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.

Refunds

• We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method. Please remember it can take some time for your bank or credit card company to process and post the refund too. Usually, we refund the customers within 14 days of receiving the goods back.