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Privacy and Cookie Policy

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Privacy Policy

This Privacy Policy explains how CBD Taurus (referred to as “we,” “us,” or “our”) collects, uses, and protects your personal data when you visit www.cbdtaurus.co.uk (the “Site”). We are committed to protecting your privacy and ensuring that your personal information is processed securely and in compliance with data protection laws, including GDPR.

Contact Information

For any privacy-related queries or concerns, you can contact us at:

Email: info@cbdtaurus.co.uk

Personal Information We Collect

When you use the Site, we collect certain personal information to provide you with our products and services. This includes information collected directly from you and information gathered automatically when using our website.

1. Device Information

  • Purpose of Collection: To optimize website performance and user experience.
  • Source of Collection: Automatically through cookies, log files, and similar technologies.
  • Information Collected: IP address, browser type, time zone, viewed pages, and interaction data with the website.

2. Order Information

  • Purpose of Collection: To process your orders, ensure delivery, manage payments, and handle customer service interactions.
  • Source of Collection: Information provided during the checkout process.
  • Information Collected: Name, billing and shipping address, email, phone number, payment details (e.g., credit card information).

3. Cookies

  • Purpose of Collection: To enhance site functionality, provide customized user experiences, and analyze site traffic. Cookies also assist with shopping cart and account features.
  • Information Collected: Cookie data, session information, browsing habits.

Use of Cookies

We use cookies to provide essential functionality, improve site performance, and deliver personalized ads. You may adjust your browser settings to refuse cookies; however, this may impact your user experience.

  • Essential Cookies: Required for the website to function properly.
  • Performance Cookies: Help us understand user interactions and improve the site.
  • Targeting/Advertising Cookies: Used for personalized ads and marketing based on your browsing history.

For more details about how we use cookies and to manage preferences, visit our Cookie Policy.

Sharing Your Personal Information

We share your personal information only when necessary to provide our services or to comply with legal obligations. This includes:

  • Service Providers: We use third-party providers (such as Magento for the website platform and couriers for shipping) to help manage orders and deliver products.
  • Legal Compliance: If required by law, we may share information with regulatory authorities.
  • Advertising Partners: To deliver personalized ads, we may share certain user data with trusted advertising platforms like Google and Facebook.

Behavioural Advertising

We engage in behavioral advertising to show you ads that are relevant to your interests. This involves sharing data with advertising networks to track your online activity and target you with tailored ads.

For more information, visit the Network Advertising Initiative.

Legal Basis for Processing Personal Information (GDPR Compliance)

If you are a resident of the European Economic Area (EEA), we process your personal information under the following lawful bases:

  • Consent: Where you have provided consent for specific processing activities (e.g., marketing communications).
  • Contractual Necessity: To fulfill orders and provide you with products and services.
  • Legal Obligations: To comply with applicable laws and regulatory requirements.
  • Legitimate Interests: For business purposes that do not override your fundamental rights, such as improving our services.

Retention of Data

We retain your personal information for as long as necessary to fulfill the purposes for which it was collected, or as required by law. For example, order information will be stored for legal and accounting purposes unless you request its deletion.

Your Rights

Under GDPR, if you are a resident of the EEA, you have the right to:

  • Access, correct, or delete your personal data.
  • Withdraw consent to processing (where applicable).
  • Object to automated decision-making and profiling.

If you wish to exercise these rights, please contact us at info@cbdtaurus.co.uk.

Security of Personal Data

We take appropriate technical and organizational measures to protect your personal information from unauthorized access, disclosure, or misuse. However, no system can guarantee absolute security.

Automated Decision-Making and Profiling

We may use automated tools to process your personal data to prevent fraudulent transactions (e.g., blacklisting of IP addresses involved in fraudulent activities). These measures do not have legal or significant effects on your rights.

Changes to This Policy

We reserve the right to update this Privacy Policy as necessary to reflect changes to our practices or for other legal reasons. Any changes will be posted on this page, and we encourage you to review it periodically.

Complaints

If you believe that your rights have been violated or have concerns regarding our data handling practices, you may contact the UK Information Commissioner’s Office (ICO) to lodge a complaint.

This Privacy Policy complies with GDPR, the UK's Data Protection Act, and other applicable data protection laws.

This privacy policy sets out how this website (hereafter "the Store") uses and protects any information that you give the Store while using this website. The Store is committed to ensuring that your privacy is protected. Should we ask you to provide certain information by which you can be identified when using this website, then you can be assured that it will only be used in accordance with this privacy statement. The Store may change this policy from time to time by updating this page. You should check this page from time to time to ensure that you are happy with any changes.

What we collect

We may collect the following information:

  • name
  • contact information including email address
  • demographic information such as postcode, preferences and interests
  • other information relevant to customer surveys and/or offers

For the exhaustive list of cookies we collect see the List of cookies we collect section.

What we do with the information we gather

We require this information to understand your needs and provide you with a better service, and in particular for the following reasons:

  • Internal record keeping.
  • We may use the information to improve our products and services.
  • We may periodically send promotional emails about new products, special offers or other information which we think you may find interesting using the email address which you have provided.
  • From time to time, we may also use your information to contact you for market research purposes. We may contact you by email, phone, fax or mail. We may use the information to customise the website according to your interests.

Security

We are committed to ensuring that your information is secure. In order to prevent unauthorised access or disclosure, we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online.

How we use cookies

A cookie is a small file which asks permission to be placed on your computer's hard drive. Once you agree, the file is added and the cookie helps analyse web traffic or lets you know when you visit a particular site. Cookies allow web applications to respond to you as an individual. The web application can tailor its operations to your needs, likes and dislikes by gathering and remembering information about your preferences.

We use traffic log cookies to identify which pages are being used. This helps us analyse data about web page traffic and improve our website in order to tailor it to customer needs. We only use this information for statistical analysis purposes and then the data is removed from the system.

Overall, cookies help us provide you with a better website, by enabling us to monitor which pages you find useful and which you do not. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us. You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. This may prevent you from taking full advantage of the website.

Links to other websites

Our website may contain links to other websites of interest. However, once you have used these links to leave our site, you should note that we do not have any control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the website in question.

Controlling your personal information

You may choose to restrict the collection or use of your personal information in the following ways:

  • whenever you are asked to fill in a form on the website, look for the box that you can click to indicate that you do not want the information to be used by anybody for direct marketing purposes
  • if you have previously agreed to us using your personal information for direct marketing purposes, you may change your mind at any time by letting us know using our Contact Us information

We will not sell, distribute or lease your personal information to third parties unless we have your permission or are required by law to do so. We may use your personal information to send you promotional information about third parties which we think you may find interesting if you tell us that you wish this to happen.

You may request details of personal information which we hold about you under the Data Protection Act 1998. A small fee will be payable. If you would like a copy of the information held on you please email us this request using our Contact Us information.

If you believe that any information we are holding on you is incorrect or incomplete, please write to or email us as soon as possible, at the above address. We will promptly correct any information found to be incorrect.

List of cookies we collect

The table below lists the cookies we collect and what information they store.

Cookie Name Cookie Description
FORM_KEY Stores randomly generated key used to prevent forged requests.
PHPSESSID Your session ID on the server.
GUEST-VIEW Allows guests to view and edit their orders.
PERSISTENT_SHOPPING_CART A link to information about your cart and viewing history, if you have asked for this.
STF Information on products you have emailed to friends.
STORE The store view or language you have selected.
USER_ALLOWED_SAVE_COOKIE Indicates whether a customer allowed to use cookies.
MAGE-CACHE-SESSID Facilitates caching of content on the browser to make pages load faster.
MAGE-CACHE-STORAGE Facilitates caching of content on the browser to make pages load faster.
MAGE-CACHE-STORAGE-SECTION-INVALIDATION Facilitates caching of content on the browser to make pages load faster.
MAGE-CACHE-TIMEOUT Facilitates caching of content on the browser to make pages load faster.
SECTION-DATA-IDS Facilitates caching of content on the browser to make pages load faster.
PRIVATE_CONTENT_VERSION Facilitates caching of content on the browser to make pages load faster.
X-MAGENTO-VARY Facilitates caching of content on the server to make pages load faster.
MAGE-TRANSLATION-FILE-VERSION Facilitates translation of content to other languages.
MAGE-TRANSLATION-STORAGE Facilitates translation of content to other languages.